Cyber Resilience

In a world where cyber attacks are a certainty, making your organisation resilient is critical to your commercial success.

Cyber resilience means you have established the capabilities that enable you to repeatedly manage incidents when they occur, time and time again.

What is Cyber Resilience?

Cyber resilience is a concept that brings information systems security, business continuity and organisational resilience together.

It is the ability to continue delivering outcomes despite being faced with a challenging cyber event, natural disaster or economic downturn. A good measure of how cyber resilient your organisation is how well you can continue their core operations with little to no downtime.

Cyber resilience is about building an organisation that has strong foundations and systems that are adaptable, flexible and able to recover quickly. When you build a house to withstand storms, you focus on solid foundations, a reinforced roof and a plan for when damage occurs – you don’t just patch leaks every time it rains. Cyber resilience applies the same concepts to the business environment.

Challenges Addressed by Cyber Resilience

Complacency

Organisations often lack proper awareness of what would happen under crisis, often stemming from a “it’ll never happen to us” mentality. Consequently, businesses experience extended downtime, loss of customers and both financial and reputational damage.

Changing Threats

The cyber threat landscape is always evolving, with cyber threat actors increasingly finding new means to evade detection and target your core operations. The rise of reliance on third party organisations for critical systems has meant now more than ever, businesses need to have a high level of cyber resilience.

Resource Constraints

Limited budgets, staffing shortages and competing priorities, means SMBs often do not have the ability or time to invest in robust cyber resilience measures. As such, building cyber resilience often gets de-prioritised until a disaster actually strikes.

Maintaining Compliance

The regulatory landscape is starting to focus heavily on building cyber resilience, over simple protection and detection. This includes new regulations such as the recently introduced Digital Operational Resilience Act (DORA) in the UK.

What Our Clients Say

Chris Bayley

CTO - Audley Travel

Scott Switzer

CTO - Ozone

Mark Perrett

Accounts Manager - PTS Consulting

Tom Bennet

CTO - Freshwave

Chris Bayley

CTO - Audley Travel

Scott Switzer

CTO - Ozone

Mark Perrett

Accounts Manager - PTS Consulting

Tom Bennet

CTO - Freshwave

Benefits of Cyber Resilience

Achieving strong cyber resilience boosts trust among regulators, clients and customers, ultimately gaining a competitive advantage through more efficient operations.

Competitive Advantage

Cyber resilience can enable a competitive advantage for organisations, particularly if you build management systems based on best practices, such as Information Technology Infrastructure Library (ITIL). Similarly, you can enhance your operational effectiveness generating significant value for your customers.

Customer Trust

By implementing a cyber resilient strategy and practices, you demonstrate to your customers that you take cyber security seriously. This boosts your reputation and trust, which is especially important for growing businesses that handle sensitive customer information in an increasingly security conscious market.

Simplified Compliance

By virtue of becoming more resilient, you will manage your digital assets more effectively. Meeting the requirements of regulations and certifications such as GDPR, Cyber Essentials, ISO 27001 and Payment Card Industry Data Security Standard (PCI-DSS) become much more straightforward.

Rapid Recovery

You can trust that even in the face of a major disruption, your in-built cyber resilience will ensure your systems recover fast, leading to minimal downtime and a smooth flow of business.

Tailored Resilience

Our approach to cyber resilience and business continuity ensures that as your business grows and needs change, so does your resiliency strategy. Our services evolve with you so that you are always protected based on your current state.

Peace of Mind

Knowing that your business is prepared for a ‘bad day’ means you can focus on strategic initiatives to propel your business forward and meet your objectives. You have the peace of mind that even in the event of a major disruption, you have the mechanics in place to come back to full operations fast.

Adaptability and Learning

Cyber resilience is not a static process. We help perform the post-event response assessment to determine what has been done correctly and what has gone wrong after the incident to prevent similar problems in the future. Incident analysis makes sure that organisations are positioned to adjust to new risks as they arise.

Safety Based Culture

Having the right cyber resilience strategy and processes in place empower your people to remain calm and act accordingly in the case of a major event. This promotes a safe and secure culture amongst your teams.

Secure your business.

Elevate your security, accelerate your growth. We take care of cyber security for high-growth companies, at every stage of their journey.

Get in Touch

Case Study: UK Software Developer

Client Challenge

We worked with a UK client in the software development industry who offered tailored coding services to clients across the globe, covering application and system development.

Their operations spanned multiple continents centred around customer information, increasing the complexity of their critical systems and processes.

They did not have any cyber resilience strategy or continuity plans to respond to a major cyber incident or disruption to their business operations, leaving them vulnerable.

Our Approach

To fill this capability gap, CyPro partnered with the client and developed comprehensive Business Continuity (BC) and Disaster Recovery (DR) plans. These were not only technically focused but aligned to their strategic objectives. Our approach involved several key components:

Risk Assessment & Business Impact Analysis (BIA): We began by conducting a risk assessment and BIA to understand the most critical business functions and the potential impact if these were to go down.
Business Continuity Plan (BCP): Based on the findings and prioritisation, we then worked with the client to develop a tailored BCP that included detailed processes for how to respond to an array of different types of disruptions. These included different cyber attacks.
Disaster Recovery Plan (DRP): For the DRP, we focused on establishing clear recovery objectives, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for all critical systems.
Employee Training: We provided engaging training for employees at all levels of which included data protection best practices and recovery procedures.
Ongoing Monitoring & Testing: We introduced a continuous monitoring system for the client to detect potential threats early and test the functionality of the recovery processes.

Value Delivered

Reduced Downtime

They now have the ability to recover from significant disruptions nearly three times as fast, ensuring minimal business service downtime.

Customer Trust

Customers and partners now have more confidence in the company’s ability to handle unforeseen disruptions without affecting service.

Operational Efficiency

They can now recover critical systems quickly, enabling significantly more resilient operations during any emergency.

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Who Needs Cyber Resilience?

Cyber resilience is no longer exclusive to large enterprises such as Banks or Hospitals:

Small To Medium-Sized Businesses (SMBs): SMBs often face the same cyber threats and critical disruptions as large enterprises. Then difference is SMBs lack the resources to dedicate to building a robust resilience strategy and process. Cyber resilience offers them with a clear path back to operations following a major event, ensuring disruptions are responded to and managed quickly, without overstretching internal resources.
Fast Growing Companies: Companies undergoing rapid growth or scaling through mergers and acquisitions require security measures that can expand with them. A cyber resilience strategy ensures that their security scales with new offices, technologies, or markets, e.g., a technology startup expanding internationally and facing new regulatory requirements.
Companies Targeted By Cyber Criminals: Industries like finance, healthcare and telecommunications maintain critical information and infrastructure. As a result, they are often subject to targeted cyber attacks. The public rely on them to deliver on their objectives as well as needing them to meet regulatory requirements. A cyber resilience strategy helps them achieve this.
Organisations With Compliance Requirements: Companies in regulated sectors must adhere to strict standards (e.g., GDPR, DORA, ISO 27001). A cyber resilience strategy helps ensure ongoing compliance by developing a cohesive response to disruptions and business continuity that could jeopardise regulatory status, e.g., a financial institution needing to meet stringent DORA requirements.

Who Doesn’t Need Cyber Resilience?

Micro Businesses with Minimal IT Assets: Very small businesses with limited online presence and digital resources, such as a local service provider (e.g., a small plumbing business), may only need basic cybersecurity and business continuity measures rather than a full-scale cyber resilience services.
Businesses with Minimal Compliance Requirements: Companies that do not fall under strict regulatory or compliance requirements, such as a small local consultancy that doesn’t handle sensitive customer or financial data, may not need the rigorous plans for resiliency.

Our Approach

We easily integrate with your operations and scale with your business as it grows.

Initial Discovery

The first stage involves preparation to allow us to understand what matters to you. This is supported by maturity and risk assessments to set the groundwork for resilience by a thorough review of the company’s existing IT infrastructure, business processes and cybersecurity measures.

Business Impact Assessments

Working with the business, we help you define business priorities to establish clear objectives for resilience, including acceptable downtime metrics, recovery time objectives (RTO) and recovery point objectives (RPO).

Risk Assessment

Aligned to the business prioritises, a comprehensive risk assessment is performed to identify risks to operations using assessments like Business Impact Analysis and Threat Modelling. We then look to to prioritise recovery strategies based on potential impact to the business.

Develop Recovery Plans

We then partner with you to develop and implement disaster recovery and business continuity plans. We also ensure the right controls are in place to support these, including firewalls, anti-virus systems, encryption, backups, system redundancy and incident response tools.

Employee Training

Once developed, we train employees to recognise and respond to cyber threats. In conjunction with ensuring they understand the plans in place, we conduct regular phishing tests, simulations, and exercises for handling incidents.

Incident Response Plans

We go a layer deeper than business continuity and disaster recovery plans, creating comprehensive incident response plans outlining roles, responsibilities and steps to restore operations quickly.

Test and Refine

We regularly test and refine business continuity and disaster recovery plans using simulations, stress tests and penetration testing. This ensures vulnerabilities are identified and mitigated. We continuously assess performance and adapt to new threats, refining plans to maintain their effectiveness as technologies and risks evolve.

Monitor and Measure

To ensure the plans are continually evaluated, we establish real-time monitoring systems to detect potential issues early. We also co-create ways to measure success using KPIs like recovery time, incident impact and response effectiveness. The plans are also updated as new threats and technologies emerge.

Secure your business.

Elevate your security, accelerate your growth. We take care of cyber security for high-growth companies, at every stage of their journey.

Get in Touch

Your Team

Rob McBride

Rob leads our Cyber-Security-as-a-Service offering at CyPro and is a highly experienced CISO. Starting his career with a successful tenure at Deloitte, Rob has since built a distinguished career in cyber security, notably advising multinational corporations on their cyber resilience and leading security initiatives for financial institutions.

At CyPro, Rob leverages his extensive experience as a CISO across multiple industries including finance, telecommunication, travel, manufacturing, and energy. He is passionate about empowering small and medium-sized businesses (SMBs) with cutting-edge cyber security solutions to safeguard their operations and drive sustainable growth.

Rob’s expertise and strategic vision are instrumental in delivering tailored, comprehensive security services to our diverse client base.

Additional Consultants

Brandon Parrey

Cyber Security Manager

An Executive MBA graduate from Yale, Brandon brings years of experience working with financial institutions, helping them tackle cyber risks.

As a cyber security and emerging technology professional, he brings a unique blend of business acumen and technical expertise. With a passion for staying ahead of the curve, he has a track record of delivering successful initiatives and projects in cybersecurity, fraud, AI and engineering. For example, in a collaboration with Telstra he integrated cutting-edge AI algorithms to deliver an advanced scam detection solution that reduced fraud losses by 35%.

He is an MBA alumni at AGSM at UNSW Business School and has completed executive education programs at Yale School of Management and Stockholm School of Economics, focusing on behavioural science. He is also a Certified Information Systems Security Professional (CISSP).

Ellie Upson

Cyber Security Manager

Originating from Deloitte, Ellie brings a wealth of experience and expertise to her role as a Cyber Security Manager.

She specialises in the field of threat intelligence, enabling clients to proactively identify and respond to threats before they escalate into issues.

Technically adept and highly knowledgeable, Ellie excels at developing robust security strategies tailored to each client’s unique needs.

Known for her warm and collaborative approach, Ellie is a natural motivator and people person, making her a trusted partner in implementing and operating effective security controls.

Robert Toogood

Cyber Risk and Resilience Specialist

Robert is a Cyber Risk and Resilience Specialist with over thirty years of experience at the intersection of enterprise risk management and information security. His extensive expertise encompasses advisory, audit, and assurance roles, where he has successfully navigated complex risk landscapes across various sectors, including financial services and healthcare. Robert is known for his ability to design and implement robust risk management frameworks that enhance organisational resilience.

Passionate about empowering clients to achieve operational excellence, he leverages his comprehensive knowledge to help organisations effectively address their sustainability and governance challenges. Robert’s innovative solutions and strategic insights make him a vital part of our cyber security project management team.

Elsie Day

Cyber Security Analyst  

A graduate in Criminology, Elsie also has an MSc in Crime Science with Cyber Crime from UCL. She brings a solid foundation in cyber security principles and practices.

With a research background in human factors in cyber security, Elsie brings a proactive approach to analysing security landscapes. Highly analytical and committed to supporting clients, she excels at crafting solutions to enhance organisational resilience.

Elsie is proficient in identifying and addressing cyber threats, and committed to staying ahead in the ever-evolving digital security landscape, while her analytical skills, honed through experience and academic studies, enable hrt to extract valuable insights to inform strategic decisions.

Enthusiastic and knowledgeable, Elsie strives to be a catalyst for change in security paradigms, and is dedicated to developing innovative approaches to combat emerging threats.

Comparison: Cyber Security vs Cyber Resilience

Although the two concepts are tightly coupled, both cyber resilience and cybersecurity have different purposes. Cyber security focuses on defence, whereas cyber resilience takes a broader view, entailing recovery and adaptability post-attack.