Managed Detection and Response (MDR)
Most SMBs lack the time or resource to establish cyber capabilities round-the-clock.
Our Managed Detection and Response (MDR) service bridges that gap. We continuously monitor your business 24/7/365 for new cyber threats, taking immediate action to minimise business interruption.
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What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is an end-to-end managed service designed to help organisations detect, analyse and respond to cyber threats quickly and effectively. It provides a combination of advanced technology, expert analysis and proactive threat response to protect your business from cyber attacks.
Managed Detection and Response is an increasingly popular service designed to seamlessly integrate with your existing business operations. A managed detection and response service is dynamic, offering not just the detection of cyber incidents but also the orchestration of swift and effective responses.
Our service relies on cutting-edge technologies and a dedicated team of security analysts in our UK based SOC (Security Operations Centre) working around the clock to monitor, tune and adapt the tools to emerging threats. This proactive approach to managed detection and response ensures your organisation remains resilient, providing a robust cyber security capability 365 days a year and helping you stay ahead of an ever-evolving cyber threat landscape.
Challenges Addressed by Managed Detection and Response (MDR)
Evolving Threat Landscape
Cyber threats are becoming increasingly complex and sophisticated, making it very challenging for organisations to keep up. Managed detection and response services expertly evolve to significantly reduce the risk of falling victim to new attack types.
Alert Fatigue
Many growing SMBs struggle to manage the increasing volume of security alerts generated by their existing security tools as their employees, assets and networks grow. This ‘alert fatigue’ leads to missed incidents and higher risk of business interruptions.
Lack Of Expertise
Building and maintaining a dedicated security team with the necessary skills and tools to detect and respond to incidents is prohibitively expensive and resource-intensive. A managed detection and response service provides access to a team of highly skilled cyber security experts who work as a natural extension of your organisation.
Extended Detection & Response
Traditional security measures focus on specific endpoints or networks, leaving gaps. Our managed detection and response service uses a suite of technologies that provide comprehensive visibility across your entire tech stack, ensuring threats and incidents are identified no matter where they originate.
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Benefits of Managed Detection and Response
Our managed detection and response service is designed to offer an affordable level of protection against existing and future cyber threats, enabling you to focus back on growing your business.
Threat Hunting
Our managed detection and response service goes beyond just reacting to incidents, it actively seeks out new threats and vulnerabilities. Our analysts use threat intelligence feeds and this knowledge is applied to fine-tune detection rules and address weaknesses – this reduces your exposure to cyber threats.
Rapid Response
With managed detection and response, incidents are detected and mitigated in near real-time, minimising damage and reducing potential downtime on your systems.
Cost-Effective
Managed detection and response eliminates the need for significant investments in additional security tools and and in-house expertise, offering a cost-effective solution that provides enterprise-level protection without the standard overheads that come with this.
Advanced Technology
Our managed detection and response solution leverages market-leading technologies, including machine learning and AI-driven detection tools, to provide a robust and evolving security capability that will put you ahead of your competitors.
24/7 Monitoring
With our managed detection and response service, your business is covered round the clock, ensuring you do not get caught out by incidents that happen outside your normal working hours.
Scalable Solutions
As your business grows, so does the complexity of its security needs. Our managed detection and response service is designed to scale elastically, ensuring that as your organisation’s attack surface and threat landscape expand, our team grows with it.
Regulatory Support
Integrating a managed detection and response service helps your organisation easily meet the security monitoring and response requirements of regulations such as Cyber Essentials and ISO 27001.
Win New Clients
Having a managed detection and response service in place can be a crucial factor when seeking to win business with larger enterprise clients, who often require stringent security controls from their suppliers.
Secure your business.
Elevate your security, accelerate your growth. We take care of cyber security for high-growth companies, at every stage of their journey.
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Case Study: UK Online Retailer
Client Challenge
A rapidly growing UK online retailer faced an overwhelming increase in cyber threats, including phishing campaigns, DDOS attacks and attempted ransomware incidents.
These incidents often occurred outside regular business hours, straining the internal IT team’s capacity to respond effectively.
Additionally, the company sought to enhance its security maturity to attract new investors but lacked the expertise and resources to achieve this goal in-house.
Our Approach
CyPro implemented its Managed Detection and Response (MDR) service to address these challenges, providing tools, round-the-clock monitoring and expert-led threat intelligence. Key actions included:
- Threat Environment Analysis: Conducted a comprehensive review of past and present incidents to identify potential vulnerabilities and patterns of attack.
- SIEM Integration: Deployed a SIEM solution to aggregate logs and provide visibility and advanced detection across endpoints, networks, and cloud environments, ensuring holistic threat coverage.
- Custom Response Protocols: Designed and implemented tailored incident response play books to streamline incident handling.
- Proactive Threat Hunting: Implemented a proactive threat hunting process to identify new threat actors and attack vectors; this in turn informed new detection rules for configuration with our managed detection and response toolset.
- Ongoing Optimisation: Established a cycle of regular feedback and improvement, ensuring the managed detection and response service adapted to the company’s evolving needs and the shifting threat landscape.
Value Delivered
Out of Hours
Significantly reduced exposure to cyber threats round-the-clock, especially out of hours, instilling confidence in stakeholders and investors.
Faster Responses
Increased employee reporting of suspicious activity by 75% and cut average response times from hours to minutes, minimising operational disruptions.
Scalable Protection
Provided a solution that seamlessly scaled with the company’s growth, supporting its expansion without compromising security.
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Who Needs Managed Detection and Response?
Managed detection and response is essential for organisations that require robust, continuous protection but lack the resources or expertise to manage security in-house. It is particularly beneficial for:
- Small To Medium-Sized Businesses (SMBs): SMBs face the same cyber threats as larger enterprises but often lack the budget for comprehensive in-house security. MDR provides enterprise-level protection at an affordable cost, ensuring their digital assets remain secure.
- Highly Targeted Industries: Sectors like finance, healthcare, and retail are frequent targets for cyber criminals. Managed detection and response helps these organisations safeguard sensitive data and meet strict compliance requirements.
- Rapidly Scaling Companies: Businesses experiencing rapid growth need security solutions that can keep pace. Managed detection and response scales seamlessly, providing consistent protection as new systems and processes are introduced.
- Remote Or Hybrid Workforces: With employees working from various locations, maintaining security across dispersed endpoints is challenging. MDR ensures comprehensive visibility and protection for hybrid environments.
Who Doesn’t Need Managed Detection and Response?
- Large Enterprises with Established Security Operations: Enterprises that have already invested in robust, in-house security tools and a team of experienced security analysts to respond to threats 24×7 may not require a managed detection and response service, e.g., a global bank with a mature IT security department and advanced internal SOC capabilities.
- Businesses With Minimal Technology or IT: Very small businesses with limited online presence or network connected systems, such as a local building firm, may only need basic cyber security controls rather than a full managed detection and response solution.
- Businesses With Limited Regulatory Requirements: Companies that do not fall under strict regulatory or compliance requirements, such as a small B2B marketing agency that doesn’t handle sensitive customer or financial data, may not need the rigorous oversight that a managed detection and response service provides.
Our Approach
At CyPro, we combine market-leading technologies and an expert UK based security operations centre (SOC) to deliver a seamless managed detection and response experience.
Threat Assessment
We begin by assessing your organisation’s people, technology & data assets alongside the specific cyber threats that they currently face – this enables us to design a tailored managed detection and response solution for your business.
On-Boarding
Based on your specific requirements, our team develops a detailed onboarding plan outlining each step within an implementation timeline and with a clear definition of responsibilities. This ensures the service is up and running in the fastest time possible.
Advanced Tool Deployment
We deploy and integrate marketing-leading security monitoring tools on your systems and network, including an Endpoint Detection & Response (EDR) and Security Information & Event Management (SIEM) solution.
Detection & Response
Our analysts work around the clock to continuously monitor and analyse security alerts, tune out false positives and, where necessary, respond rapidly to minimise negative impacts.
Customised Playbooks
We develop and maintain detailed incident response playbooks which are tailored to your business to ensure a targeted and efficient response process.
Embedding In Operations
Our team works closely with your internal/outsourced IT teams to ensure our service integrates with your existing processes. We provide training and support to ensure your team is fully engaged in the monitoring and incident response processes.
Continuous Improvement
Your business and technology stack will continue to evolve, as will the threats it faces. Recognising this, we are proactive in reviewing and revising our managed detection and response service to maintain optimal risk mitigation.
Seamlessly Scale
As your business grows, so might your security needs. Our managed detection and response service is designed to scale alongside your business. If your business reaches a size where it is ready to build an internal monitoring & response team, we facilitate a smooth transition, providing training, documentation, and recruitment assistance to ensure no disruption to your security.
Secure your business.
Elevate your security, accelerate your growth. We take care of cyber security for high-growth companies, at every stage of their journey.
Get in Touch
Your Team
Rob McBride
Rob leads our Cyber-Security-as-a-Service offering at CyPro and is a highly experienced CISO. Starting his career with a successful tenure at Deloitte, Rob has since built a distinguished career in cyber security, notably advising multinational corporations on their cyber resilience and leading security initiatives for financial institutions.
At CyPro, Rob leverages his extensive experience as a CISO across multiple industries including finance, telecommunication, travel, manufacturing, and energy. He is passionate about empowering small and medium-sized businesses (SMBs) with cutting-edge cyber security solutions to safeguard their operations and drive sustainable growth.
Rob’s expertise and strategic vision are instrumental in delivering tailored, comprehensive security services to our diverse client base.
Additional Consultants
Jordan is an experienced and highly skilled senior SOC analyst who is certified as a GIAC incident handler (GCIH). He specialises in ensuring the efficient onboarding of clients to our SOC service, focusing on deploying detection rules tailored to each client’s specific threat landscape.
Jordan excels in identifying and responding to sophisticated cyber threats, leveraging his deep knowledge of threat detection tools and techniques to provide proactive protection.
Previously serving as a SOC Manager for the UK Home Office, Jordan brings extensive experience in managing large-scale security operations for critical government infrastructure. He is responsible for overseeing 24×7 monitoring, incident response, and the continuous improvement of detection strategies within our 24×7 SOC.
A graduate in Criminology, Elsie also has an MSc in Crime Science with Cyber Crime from UCL. She brings a solid foundation in cyber security principles and practices.
With a research background in human factors in cyber security, Elsie brings a proactive approach to analysing security landscapes. Highly analytical and committed to supporting clients, she excels at crafting solutions to enhance organisational resilience.
Elsie is proficient in identifying and addressing cyber threats, and committed to staying ahead in the ever-evolving digital security landscape, while her analytical skills, honed through experience and academic studies, enable hrt to extract valuable insights to inform strategic decisions.
Enthusiastic and knowledgeable, Elsie strives to be a catalyst for change in security paradigms, and is dedicated to developing innovative approaches to combat emerging threats.
With a degree in Cybersecurity specialising in Digital Forensics, Gianluca brings a robust academic foundation to the table. His educational background is complemented by hands-on experience in a Managed Security Service Provider (MSSP) environment, where he has honed his skills in delivering Managed Detection and Response (MDR) and Managed Extended Detection and Response (MXDR) services to a diverse clientele across the globe.
In his role, he has demonstrated exceptional proficiency in blue team operations, excelling at identifying, analysing, and mitigating cyber threats. His expertise extends to fortifying organisational security through proactive defence strategies and comprehensive threat management. He is adept at leveraging advanced security tools and technologies to safeguard critical assets and ensure compliance with industry standards.
His commitment to continuous learning and staying abreast of the latest cybersecurity trends and threats underscores his dedication to protecting organisations from evolving cyber risks.
Originating from Deloitte, Ellie brings a wealth of experience and expertise to her role as a Cyber Security Manager.
She specialises in the field of threat intelligence, enabling clients to proactively identify and respond to threats before they escalate into issues.
Technically adept and highly knowledgeable, Ellie excels at developing robust security strategies tailored to each client’s unique needs.
Known for her warm and collaborative approach, Ellie is a natural motivator and people person, making her a trusted partner in implementing and operating effective security controls.
Hassan strengthens the team with his extensive background as a Cyber Security Architect. With 18 years of experience across multi-technology data centre platforms and mobile core networks, he brings a wealth of knowledge in designing secure and resilient systems. As a Certified Information Systems Security Professional (CISSP) and Chartered Engineer (CEng), Hassan’s expertise in network and data security architectures ensures that our audits are thorough and effective. His proven ability to lead complex security initiatives equips our team to identify vulnerabilities and enhance organisational resilience against cyber threats.
John is a highly skilled Security Operations Manager and a leader within our UK-based Security Operations Centre.
With a strong technical background, John excels at engineering SIEM tools and developing detailed incident response playbooks.
His ability to communicate complex security risks effectively to diverse audiences sets him apart.
John has extensive experience across multiple sectors, including a notable tenure as a Senior Security Analyst for the UK Government.
His expertise and leadership ensure robust security operations and proactive threat management for our clients.
Comparison: Managed Detection & Response vs Cyber Security as a Service
If deciding between a managed detection and response service and Cyber Security as a Service (CSaaS), it’s important to understand the distinct benefits each option offers.
Managed Detection and Response
- Dedicated Security Operations Centre operating round the clock to detect and respond to incidents.
- Full Suite of Services – including monitoring, alerting, threat intelligence and incident response.
- More Mature Services – Whilst Cyber Security as a Service (CSaaS) includes some MDR tools and expertise, the MDR service itself is much more in-depth including services such as red teaming and threat hunting as standard which CSaaS would typically not.
- Who Is This Best For? Organisations who know they need a managed detection and response service only. This will likely mean they already have existing capabilities around the other cyber security disciplines such as risk management, training and awareness, disaster recovery, strategy and governance, etc.
Cyber Security as a Service
- A team of experienced cyber security professionals, led by a dedicated vCISO, including a cybersecurity manager and security operations manager.
- Highly Scalable – the service level can grow in line with yours without significant jumps in costs.
- Foundational Monitoring – Includes MDR tools and services to provide foundational level monitoring for suspicious events and incident response. Generally, the MDR service is much more in-depth and for organisations who are already further along their cyber security journey.
- Who Is This Best For? Organisations with limited internal capacity/resources that still seek to mature a broad set of security controls, reduce operational security risk and achieve security certification such as Cyber Essentials, SOC 2 or ISO 27001.
Frequently Asked Questions
- What is Managed Detection and Response (MDR)?
Managed detection and response is a proactive cyber security service that combines advanced tools with expert analysis to monitor, detect, and respond to threats 24/7. It provides comprehensive protection against evolving cyber risks to minimise the impact of cyber security incidents in your business.
- How does MDR differ from traditional security solutions?
Unlike traditional security measures that often focus only on prevention, a managed detection and response service accepts that security incidents will inevitably happen, and it provides you with an advanced capability to identify and rapidly respond to cyber security incidents when they occur.
- Is MDR suitable for small businesses?
100%, and many of our clients are businesses with less than 100 staff. Managed detection and response is designed to be scalable and cost-effective, making it an ideal solution for small to medium-sized businesses that lack in-house security expertise but still face significant cyber threats.
- What kind of threats does MDR protect against?
Managed detection and response defends against a wide range of threats, including ransomware, phishing attacks, insider threats, and advanced persistent threats (APTs). It ensures you have the capability to detect incidents early on and, where possible, stop an incident before it has the chance to become significant.
- Do I need specialised tools or software to use MDR?
No. CyPro’s managed detection and response service includes all necessary tools and technologies which we will deploy and integrate into your existing architecture to provide robust protection without additional overhead.
- Does MDR help with compliance requirements?
Yes. CyPro’s managed detection and response service supports regulatory compliance by implementing robust security measures and providing documentation aligned with standards such as GDPR, ISO 27001, Telecommunications Security Act and Cyber Essentials Plus.
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