Managed Detection & Response (MDR) Services for UK Businesses

Managed detection and response (MDR) is a practical way to detect, analyse and respond to threats across your environment—without building a full in-house team. Our MDR cyber security service provides 24/7 monitoring to identify and contain incidents while minimising business disruption.

What is Managed Detection and Response?

Managed Detection and Response (MDR) is a cyber security service that provides continuous threat detection, expert analysis, and rapid response across your environment. MDR combines security technology with human expertise, using tools deployed across your systems alongside analysts who monitor and investigate activity around the clock.

MDR is built on three pillars: Detection, Analysis, and Response. These managed detection and response services are designed to support organisations that want effective threat detection and response without the cost and complexity of running a full in-house security function.


What's Included in MDR Services?

24/7/365 security alerting and monitoring of your IT estate

24/7 Threat Monitoring

Our analysts monitor activity across your environment around the clock to identify unusual or suspicious behaviour. This helps ensure potential incidents are identified, including activity that may occur outside normal business hours.

A cyber attacker conducting malware, fraud, credit card theft and email phishing attacks

Advanced Threat Detection

We deploy leading technologies like SIEM and EDR to capture, correlate, and identify malicious activity based on behaviour and context, rather than relying only on known indicators.

Penetrating testing your cloud environments, server infrastructure and end-user computers

Proactive Threat Hunting

Analysts actively search for indicators of compromise that automated detections may miss. Proactive threat hunting helps us uncover stealthy threats and improve detection quality over time.

Laptop with a siren above it, exclamation mark on-screen and a virus coming out of it

Incident Investigation & Analysis

When suspicious activity is identified, our analysts investigate to understand what has happened, what systems are affected, and how serious the issue is.

Guided Response & Containment

We develop structured response playbooks and analyst guidance to support containment, limit impact and prevent further spread. This may include recommended steps to isolate affected systems and reduce risk.

Regular Threat Reports

We provide regular reports to summarise monitoring activity, investigations, and incidents over time. Reporting helps track trends, support internal discussions, and inform future security decisions.

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Why Businesses Choose MDR

Evolving Threat Landscape

Changing Cyber Threats man with a mask

Cyber threats are becoming increasingly complex and sophisticated, making it very challenging for organisations to keep up. Managed detection and response services expertly evolve to significantly reduce the risk of falling victim to new attack types.

Alert Fatigue

Man at a desk crying for help

Many growing SMBs struggle to manage the increasing volume of security alerts generated by their existing security tools as their employees, assets and networks grow. This ‘alert fatigue’ leads to missed incidents and higher risk of business interruptions.

Lack Of Specialist Expertise

Expertise required for an AI Readiness Assessment

Building and maintaining a dedicated security team with the necessary skills and tools to detect and respond to incidents is prohibitively expensive and resource-intensive. A managed detection and response service provides access to a team of highly skilled cyber security experts who work as a natural extension of your organisation.

Extended Detection & Response

24/7/365 security alerting and monitoring of your IT estate

Traditional security measures focus on specific endpoints or networks, leaving gaps. Our managed detection and response service uses a suite of technologies that provide comprehensive visibility across your entire tech stack, ensuring threats and incidents are identified no matter where they originate.

Evolving Threat Landscape

Changing Cyber Threats man with a mask

Cyber threats are becoming increasingly complex and sophisticated, making it very challenging for organisations to keep up. Managed detection and response services expertly evolve to significantly reduce the risk of falling victim to new attack types.

Alert Fatigue

Man at a desk crying for help

Many growing SMBs struggle to manage the increasing volume of security alerts generated by their existing security tools as their employees, assets and networks grow. This ‘alert fatigue’ leads to missed incidents and higher risk of business interruptions.

Lack Of Specialist Expertise

Expertise required for an AI Readiness Assessment

Building and maintaining a dedicated security team with the necessary skills and tools to detect and respond to incidents is prohibitively expensive and resource-intensive. A managed detection and response service provides access to a team of highly skilled cyber security experts who work as a natural extension of your organisation.

Extended Detection & Response

24/7/365 security alerting and monitoring of your IT estate

Traditional security measures focus on specific endpoints or networks, leaving gaps. Our managed detection and response service uses a suite of technologies that provide comprehensive visibility across your entire tech stack, ensuring threats and incidents are identified no matter where they originate.

Contact Us

What Our Clients Say

PureMalt video testimonial thumbnail
Ross Turner
Managing Director
University of Southampton video testimonial thumbnail
Mark Watts
Associate Director Cyber Security
Slice Mobile Technology Director Stephen Monaghan gives a favourable CyPro client testimonial
Stephen Monaghan
Technology Director
Pactio's Chief of Staff Georgia Kandunias gives a glowing CyPro client testimonial
Sophie Fallen
Operations Lead
Mindszi case study - cyber security client
Scott Mackenzie
Co-Founder
Grant Somerville
Partner
Freshwave CTO Tom Bennet gives a positive CyPro client testimonial
Tom Bennett
CTO
PTS Consulting Account Manager Mark Perrett gives a positive CyPro client testimonial
Mark Perrett
Sector Lead
Ozone project CTO Scott Switzer gives a positive CyPro client testimonial
Scott Switzer
CTO
Audley Travel CTO Chris Bayley gives a positive CyPro client testimonial
Chris Bayley
CTO

Benefits of Managed Detection & Response

Our managed detection and response service provides an affordable level of protection against existing and future cyber threats.

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Book a discovery call to get insights on how to overcome your cyber security challenges.

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Rapid Response

With managed detection and response, incidents are detected and mitigated in near real-time, minimising damage and reducing potential downtime on your systems.

Cost-Effective

Managed detection and response eliminates the need for significant investments in tooling and and in-house expertise, offering the most cost-effective solution.

24/7 Monitoring

With our managed detection and response service, your business is covered round the clock, ensuring you do not get caught out by incidents that happen outside normal working hours.

Scalable Solutions

As your business grows, so does the complexity of its IT. Our managed detection and response service scales elastically, so as your attack surface and threat landscape expand, our service grows with it.

Regulatory Support

Integrating a managed detection and response service helps your organisation easily meet the security monitoring and response requirements of regulations such as Cyber Essentials and ISO 27001.

Win New Clients

Having a managed detection and response service in place can be a crucial factor when seeking to win business with larger enterprise clients, who often require stringent security controls from their suppliers.

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EDR vs MDR: What’s the Difference?

Factor Endpoint Detection and Response (EDR) Managed Detection and Response (MDR)
Type Software tool Managed service (people + process + tech)
Management Your team manages alerts and tuning Provider manages monitoring, tuning, investigation
Response Often alerting + basic actions Detection + investigation + guided or hands-on response
Expertise needed High (you need analysts) Low (analyst capability included)
Best fit Teams with security operations maturity Teams that want 24/7 capability without building a SOC

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Ross Turner

Managing Director

PureMalt is an independent producer of natural colouring and flavouring ingredients, selling primarily to the brewing and food industries in over 70 countries worldwide.

Services: Our ISO 27011 Compliance Assessment helped them evaluate current controls and make a decision around cyber investment for the next 5 – 7 years.

Our Impact: PureMalt were able to weigh up different strategic options and make an appropriate investment in cyber security.

Mark Watts

Associate Director Cyber Security

The University of Southampton, a UK based institution with 16,500 undergrad students, 10,000 post-grads and 7,000 staff.

Services: We ran a multi-million pound IDAM program. We then provided a managed SOC capability, out of hours security monitoring and response services.

Our Impact: Sped up how users access IT and decreased response times to cyber incidents.

Stephen Monaghan

Technology Director

Slice, a new highly innovative UK mobile network provider needed to quickly secure their product before their public launch.

Services: A Virtual CISO provided strategic guidance, cloud security architects supported security-by-design, and we performed CREST-accredited penetration testing.

Our Impact: Slice remediated security vulnerabilities in their product quickly and enabled a successful public launch.

Sophie Fallen

Operations Lead

Pactio, a FinTech start-up creating an AI architecture for private capital operations, needed SOC2 and ISO 27001 to get to market faster.

Services: Starting off as a Virtual CISO service, we helped them achieve and maintain both SOC2 and ISO certifications.

Our Impact: Within 7 months Pactio achieved both ISO and SOC2 compliance, as well as reduced overall cyber risk. Pactio were so impressed, we moved to a managed service model (cyber-security-as-a-service) after SOC2 compliance was attained.

Scott Mackenzie

Co-Founder

Mindszi, an innovative eSim start-up, needed robust cyber assurance around the security of their product ahead of winning a new client contract.

Services: Our penetration testing team performed a thorough architectural review of the product infrastructure and technical security testing to identify vulnerabilities.

Our Impact: We were able to scope the testing required with 24hrs and had started within a week, resulting in them being able to land a large new account.

Grant Somerville

Partner

Melbury Wood, a prestigious London based recruitment firm needed immediate incident response to resolve a client facing invoicing anomaly.

Services: Our Security Operations Centre (SOC) deployed a small incident response team with qualified incident manager to handle the incident end-to-end for them.

Our Impact: Within hours we locked down the accountancy application in question and resolved the incident. We continued to support with client comms and security monitoring.

Tom Bennett

CTO

Following a private equity buyout, FreshWave grew rapidly, acquiring 5 businesses within 18 months.

Services: Our Virtual CISO addressed priority risks, aligned new entities with ISO 27001, started vulnerability scanning and a rapid patching process.

Our Impact: Their new ISO 27001 and Cyber Essentials Plus certifications won them more public sector work, reduced risks of a data breach and reassured senior management.

Mark Perrett

Sector Lead

PTS Consulting wanted to deliver the end-to-end service for their ‘IT in the built environment’ offering, but lacked the cyber security expertise in-house.

Services: We helped them respond to RFPs and win cyber security work. We became their delivery partner, executing projects across a number of sectors.

Our Impact: We increased their top line, enabling them to remain closer to their clients by identifying additional cyber work.

Scott Switzer

CTO

The Ozone Project, a fast growing London based AdTech firm needed to mature cyber controls quickly to avoid missing out on large commercial opportunities.

Services: Our Cyber Security as a Service gave them access to a virtual CISO and managed SOC, enhancing both product and organisational resilience as a whole.

Our Impact: Ozone utilised their new capabilities to market to larger clients, whilst expanding into new markets and regions.

Chris Bayley

CTO

Audley Travel scaled quickly to 800+ staff and £200m in annual revenue, along with sprawling physical & cloud infrastructure.

Services: We ran a 12 month security remediation program addressing critical risks, using specialists (e.g. Cloud Security Architects) to support delivery.

Our Impact: A reduced attack surface through consolidation of IT and compliance with GDPR and Cyber Essentials. Audley were so impressed, we moved to a managed service model after program completion.

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